LEGAL DISCLAIMER

Shepherd Outdoors – Explore. Learn. Live.

1. General Website Information

The content on this website is provided for general informational purposes only. While Shepherd Outdoors makes every reasonable effort to ensure information is accurate and up to date, we make no representations or warranties, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website.

Any reliance you place on information provided is strictly at your own risk.

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2. Outdoor Activity Risk Statement

Participation in outdoor activities involves inherent risks. These include, but are not limited to:

• Duke of Edinburgh Expeditions

• Forest School sessions

• Outdoor Adventure Therapy

• Guided Walks and Multi-Day Expeditions

• Wellbeing Walks

• Mountain Skills Courses

• First Aid Training

Risks may include injury, illness, environmental hazards, terrain-related accidents and changing weather conditions.

Shepherd Outdoors operates robust safety procedures, qualified leadership and comprehensive risk management systems. However, participation in outdoor activity carries unavoidable risk and all participants take part based on informed consent.

All participants (or parents/guardians where applicable) must complete appropriate consent and medical forms before attending activities.

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3. Medical & Wellbeing Information

Any information on this website relating to wellbeing, mental health, resilience or therapeutic benefit is provided for general guidance only.

Outdoor Adventure Therapy and Wellbeing Walks are not a substitute for clinical mental health treatment unless delivered as part of a commissioned and structured referral pathway.

Participants should seek independent medical advice where appropriate.

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4. External Links

This website may contain links to third-party websites. Shepherd Outdoors does not control and is not responsible for the content, privacy policies or availability of external sites.

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5. Intellectual Property

All website content including text, branding, logos, documents and downloadable materials is the property of Shepherd Outdoors unless otherwise stated.

No material may be reproduced, distributed or used for commercial purposes without prior written permission.

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6. Limitation of Liability

To the fullest extent permitted by UK law, Shepherd Outdoors shall not be liable for any loss or damage arising from use of this website or participation in activities unless caused by proven negligence.

Nothing in this disclaimer excludes liability for death or personal injury caused by negligence, fraud or any matter which cannot legally be excluded under UK law.

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7. Governing Law

This website and its disclaimer are governed by the laws of England and Wales.

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PRIVACY POLICY

Shepherd Outdoors – Explore. Learn. Live.

Effective Date: [Insert Date]

Shepherd Outdoors is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Shepherd Outdoors is an outdoor education and training provider delivering:

• Duke of Edinburgh Expeditions

• Forest School

• Outdoor Adventure Therapy

• Wellbeing Walks

• Guided Walks & Expeditions

• Mountain Skills Courses

• First Aid Training

• Community and wellbeing programmes

For data protection purposes, Shepherd Outdoors is the Data Controller.

Contact Details:
Email:  info@shepherdoutdoorstherapy.com

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2. What Personal Data We Collect

Depending on the service provided, we may collect the following information:

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Basic Personal Information

• Full name

• Date of birth

• Address

• Email address

• Telephone number

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Emergency & Medical Information

• Medical conditions

• Allergies

• Medication details

• Emergency contact details

• Dietary requirements

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Safeguarding & Education Information

Where required for youth provision:

• School attended

• Relevant SEND information

• Risk or behavioural considerations

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Payment Information

• Billing address

• Transaction details

Payment processing is handled securely via third-party payment providers. Shepherd Outdoors does not store full card details.

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Website Usage Data

• IP address

• Browser type

• Pages visited

• Cookie data

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3. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent – e.g. marketing communications

• Contract – delivery of booked services

• Legal obligation – safeguarding and health & safety compliance

• Legitimate interest – service improvement and operational communication

• Vital interests – emergency medical situations

Special category data (such as medical information) is processed only where necessary for safety and safeguarding.

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4. How We Use Your Information

We use personal data to:

• Deliver courses and expeditions safely

• Manage bookings and payments

• Conduct risk assessments

• Provide emergency medical support where necessary

• Communicate programme information

• Meet safeguarding and legal obligations

• Improve service quality

We do not sell personal data.

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5. Data Sharing

We may share relevant information with:

• Qualified staff and instructors

• Emergency services (where necessary)

• Awarding bodies such as The Duke of Edinburgh’s Award

• Insurance providers (if required for incident reporting)

• Regulatory or safeguarding authorities where legally required

Information shared is limited to what is necessary.

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6. Data Retention

We retain personal data only for as long as necessary:

• Booking and financial records: up to 6 years (legal and insurance purposes)

• Safeguarding records: in line with statutory guidance

• Medical forms: retained in line with risk management requirements

• Marketing data: until consent is withdrawn

Data is securely deleted once no longer required.

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7. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure digital storage systems

• Password-protected files

• Restricted access to sensitive data

• Secure disposal of paper records

• Encrypted devices where applicable

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8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (where legally permissible)

• Restrict processing

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://www.ico.org.uk

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9. Cookies

This website may use cookies to enhance user experience and analyse website performance.

You can manage cookie preferences through your browser settings.

A separate Cookie Policy is available upon request.

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10. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

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