ACCESSIBILITY STATEMENT

Shepherd Outdoors – Explore. Learn. Live.

Effective Date: Feb 2026

Shepherd Outdoors is committed to ensuring digital accessibility for all users, including people with disabilities. We aim to provide a website that is accessible, inclusive and easy to use for as many people as possible.

We are continually working to improve the user experience and apply relevant accessibility standards.

Our Commitment

We strive to:

Make our website clear, simple and easy to navigate
Use readable fonts and appropriate colour contrast
Structure content with clear headings and logical layout
Provide alternative text for images where possible
Ensure compatibility with screen readers and assistive technologies
Enable keyboard navigation where feasible

Our aim is to align with recognised accessibility best practice, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever reasonably achievable.

Accessibility of Our Services

Shepherd Outdoors is committed not only to digital accessibility but also to inclusive participation in our outdoor provision.

We:

Design programmes with inclusion in mind
Adapt activities where reasonable and safe to do so
Work with schools, families and organisations to understand individual needs
Provide clear pre-course information to support informed participation
Encourage early discussion of access requirements

We recognise that outdoor environments present unique challenges. We work proactively to remove unnecessary barriers while maintaining safety.

Known Limitations

While we aim for full accessibility, some areas of our website may not yet fully meet accessibility standards. For example:

Some downloadable documents may not be fully accessible to screen readers
Some older content may not have complete alternative image text
Third-party embedded content may not fully comply with accessibility standards

We are actively reviewing and improving these areas where possible.

Requesting Information in Alternative Formats

If you need information from our website in a different format, such as:

Large print
Accessible PDF
Plain text
Verbal explanation

Please contact us and we will do our best to provide it in a suitable format.

Email: info@shepherdoutdoorstherapy.com

Reporting Accessibility Issues

If you experience difficulty accessing any part of this website, or if you have suggestions on how we can improve accessibility, please contact us.

We welcome feedback and aim to respond within 5 working days.

Contact:
Email: info@shepherdoutdoorstherapy.com
Phone: 01778 775234

Enforcement Procedure

If you are not satisfied with our response regarding accessibility concerns, you may contact the Equality Advisory and Support Service (EASS) for further advice.

Website: https://www.equalityadvisoryservice.com

Ongoing Improvement

Accessibility is an ongoing process. Shepherd Outdoors is committed to continuous improvement in both our digital presence and our outdoor programme delivery.

We believe the outdoors should be accessible, inclusive and empowering for everyone.

Shepherd Outdoors – Explore. Learn. Live.